HAVE QUESTIONS?

WE'VE GOT YOU COVERED.

Whatever you're wondering, we've probably been asked it before. Check out our most popular questions and answers below to see what others are asking. If you still have questions, you can reach out to Mopar® anytime, anywhere. We're always with you.

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WHAT CUSTOMERS ARE ASKING

Important! It is easy to restore a broken/lost phone pairing, but you must first delete any existing pairing from both your phone and vehicle before attempting to re-pair. To pair a phone, watch this video or complete the following steps:
1. Complete the following steps on the Uconnect system:
• Select the 'Phone' icon on the Uconnect touch screen.
• Select 'Yes.'
2. Complete the following steps on the phone:
• Go to your phone's 'Settings' or 'Options' under Wireless Connectivity® to search for wireless networks.
• Select 'Uconnect' as the paired device.
• When prompted on the phone, enter the 4-digit PIN number shown on the Uconnect touchscreen and accept.

3. Complete the following steps on the Uconnect system:
• Set your phone as the favorite by selecting 'Yes.'
• Your phone is now paired and ready for hands-free calling. To pair a phone, watch this video or complete the following steps:
1. Complete the following steps on the Uconnect system:
• Select the 'Phone' icon on the Uconnect touch screen.
• Select 'Yes.'
2. Complete the following steps on the phone:
• Go to your phone's 'Settings' or 'Options' under Wireless Connectivity® to search for wireless networks.
• Select 'Uconnect' as the paired device.
• When prompted on the phone, enter the 4-digit PIN number shown on the Uconnect touchscreen and accept.

3. Complete the following steps on the Uconnect system:
• Set your phone as the favorite by selecting 'Yes.'
• Your phone is now paired and ready for hands-free calling.

Everything you need can be found at Mopar.com. Select “My Vehicle” and then “Recalls”, or visit https://www.mopar.com/en-us/my-vehicle/recalls/search.html, to enter all 17 digits of your vehicle identification number to verify if your vehicle is involved in a recall campaign and get additional details.

If you’d like to view your Owners Manual online, please visit: https://www.mopar.com/en-us/care/owners-manual.html, click ‘Select Vehicle’, and enter the brand, year, and make of your vehicle.

If you are the original owner of a 2010 or newer model year vehicle and would like to order a printed copy of your Owners Manual, select your vehicle’s brand link and follow the prompts:

Chrysler Printed Owners Manual for Original Owner

Dodge Printed Owners Manual for Original Owner

Jeep® Printed Owners Manual for Original Owner

Ram Printed Owners Manual for Original Owner

FIAT® Printed Owners Manual for Original Owner



Owners manuals, technical service manuals, service bulletins, and other product-specific information are available for purchase back to Model Year 1981. Visit FCA US Tech Authority. 800-890-4038 M-F 8AM-8PM ET

Your local library may also have versions of service manuals and bulletins.

Please refer to the Warranty Booklet in the glovebox, or you may view your Warranty Information online by visiting https://www.mopar.com/en-us/care/current-model-year-coverage.html, clicking ‘Select Vehicle’, and entering the brand, year, and make of your vehicle.

HERE WHEN YOU NEED US

You can contact Mopar® Monday to Friday from 8 a.m. to 9 p.m. and Saturday from 9 a.m. to 5 p.m. Eastern Time for questions or anything else you need to support your Chrysler, Dodge, Jeep®, Ram or FIAT® ownership experience.

Contact Mopar®

1-800-399-2668

Roadside Assistance Within U.S.A

Chrysler, Dodge, Jeep® and Ram
1-800-521-2779
chrysler.rsahelp.com

FIAT®
1-888-242-6342
Fiat.rsahelp.com

Alfa Romeo
1-844-253-2872
alfaromeo.rsahelp.com

Mopar® Vehicle Protection
1-800-521-9922

Mopar® Customer Care

PO Box 21-8004 | Auburn Hills, MI 48321-8004

Recall Information

1-800-853-1403

Contact your nearest dealer

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