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FAQS

Still Have Questions ?

We're here to help. Check out our list of FAQs, and if we haven't addressed your concern, don't hesitate to contact us.

Important! It is easy to restore a broken/lost phone pairing, but you must first delete any existing pairing from both your phone and vehicle before attempting to re-pair. To pair a phone, watch this video or complete the following steps:
1. Complete the following steps on the Uconnect system:
• Select the 'Phone' icon on the Uconnect touch screen.
• Select 'Yes.'
2. Complete the following steps on the phone:
• Go to your phone's 'Settings' or 'Options' under Bluetooth® to search for wireless networks.
• Select 'Uconnect' as the paired device.
• When prompted on the phone, enter the 4-digit PIN number shown on the Uconnect touchscreen and accept.

3. Complete the following steps on the Uconnect system:
• Set your phone as the favorite by selecting 'Yes.'
• Your phone is now paired and ready for hands-free calling. To pair a phone, watch this video or complete the following steps:
1. Complete the following steps on the Uconnect system:
• Select the 'Phone' icon on the Uconnect touch screen.
• Select 'Yes.'
2. Complete the following steps on the phone:
• Go to your phone's 'Settings' or 'Options' under Bluetooth® to search for wireless networks.
• Select 'Uconnect' as the paired device.
• When prompted on the phone, enter the 4-digit PIN number shown on the Uconnect touchscreen and accept.

3. Complete the following steps on the Uconnect system:
• Set your phone as the favorite by selecting 'Yes.'
• Your phone is now paired and ready for hands-free calling.