WHAT IS CONNECTED SERVICES?

Connected Services is an award-winning connected platform built into select Chrysler, Dodge, Jeep®, Ram and FIAT® Brand vehicles. It lets you stay connected to your vehicle from nearly anywhere with remote commands and features, entertainment options, available Navigation guidance, integrated communication functions and more.

WHAT IS CONNECTED SERVICES?

Connected Services is an award-winning connected platform built into select Chrysler, Dodge, Jeep®, Ram and FIAT® Brand vehicles. It lets you stay connected to your vehicle from nearly anywhere with remote commands and features, entertainment options, available Navigation guidance, integrated communication functions and more.

ACTIVATE YOUR SERVICE

Download the Uconnect® app and activate the features of your vehicle remotely, look up destinations on your phone and send them to your Uconnect touchscreen and get help when you need it with SOS Call, Roadside Assistance Call, Stolen Vehicle Assistance and more.

Jeep® Connect available on 2021 Jeep Grand Cherokee L and select 2022 Jeep® Grand Cherokee models. Wagoneer Connect available on 2022 Wagoneer.
Ram Connect available on select 2022 Ram Trucks.

STEP 1

Select "Apps" on
your vehicle's
Uconnect Touchscreen

STEP 2

Tap "Activate Services"

STEP 3

Enter your mobile number
to get your enrollment link

To activate your service, follow these simple steps:

STEP 1

Press the Assist button
on your rearview mirror.

STEP 2

Press the activate button
on the Touchscreen,
followed by the
Customer Care Button.

STEP 3

Speak with an agent who
will complete your activation.

EXPLORE YOUR SYSTEM

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Pair your smartphone with Uconnect®

Send and receive calls hands-free by pairing your Wireless Connectivity®-enabled phone with your Uconnect® system. Simply answer a few questions about your vehicle and phone to receive detailed instructions on how to proceed.

LEARN MORE ABOUT PHONE PAIRING
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Vehicle Health Report

Inside your vehicle right now are intricate systems. Knowing if any of these systems need your attention helps keep your vehicle running at its best. Get monthly reports online and delivered to your inbox, so you can make sure all systems are a go.

LEARN MORE ABOUT VEHICLE HEALTH REPORT
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SiriusXM®

SiriusXM® delivers over 150 channels including commercial-free music, plus sports, news, talk, comedy, entertainment and more right to your vehicle. And streaming is included with the All Access Package, so you can listen online, on the app and at home on a wide variety of connected devices.

LEARN MORE ABOUT SIRIUSXM®
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Latest Software Updates

Is your Uconnect® system as up-to-date as possible? Check if you’re ready for an update and get the latest software to ensure your Uconnect system is functioning at peak performance. On select MY13 vehicles and beyond, software updates are sent automatically to the vehicle over the air once available. If over-the-air updates aren’t supported by your vehicle, you can download the software to a USB drive to install it on your vehicle.

CHECK FOR UPDATES

CONTACT CONNECTED SERVICES

General Inquiries

1-800-465-2001 (English)
1-800-387-9983 (French)
M-F 8:00 AM - 8:00 PM EST
Sat 9:00 AM - 5:00 PM EST

contact us online or write us at:
FCA Canada Inc.
Customer Care Centre
P.O. Box 1621
Windsor, ON N9A 4H6

Uconnect®—General Support

For Wireless Connectivity, software updates and other questions
Call 1-877-855-8400

SiriusXM Guardian™ Customer Care

Only for Connected Services
Call 1-844-796-4827

Uconnect® Access Care

Only for Connected Services (including remote door unlock, Stolen Vehicle Assistance and registration)
Call 1-855-792-4241

FIAT® Customer Center

Only for FIAT® Connect support
Call 1-888-242-6342
Please have your Uconnect® Security PIN when you call.

Jeep® and Ram Connect Customer Care

Jeep® Connect
Ram Connect
Wagoneer Connect
Call 1-800-777-3600